Sky Digital Utilities Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website, [website URL], and our services. By accessing or using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Includes your name, email address, phone number, mailing address, and any other information you voluntarily provide to us.
- Usage Data: Information on how you interact with our website, including IP address, browser type, pages viewed, time spent on pages, and other usage metrics.
- Device Information: Data about the device you use to access our website, such as your device’s model, operating system, and unique identifiers.
- Cookies: Small files stored on your device that help us analyze and improve our services. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To process transactions, respond to inquiries, and provide the products or services you requested.
- Communication: To send updates, newsletters, marketing materials, and respond to your questions or feedback.
- Website Improvement: To analyze usage data and enhance the functionality, layout, and content of our website.
- Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We may share your information with the following parties under certain conditions:
- Service Providers: Third-party vendors that assist us in our operations, such as payment processors, hosting providers, and analytics services. These providers are required to protect your information and only use it to fulfill their service obligations.
- Legal Requirements: If required by law or to protect our rights, we may share your information with law enforcement, regulatory bodies, or other third parties.
4. Data Security
We employ reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Afterward, we securely delete or anonymize your data.
6. Your Rights and Choices
You may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct or update any inaccurate information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions or contacting us directly.
To exercise any of these rights, please contact us at info@skydigitalutilities.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
8. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and tailor content. You can control cookies through your browser settings. For more details, please review our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Sky Digital Utilities Limited
Plot 998, Jikwoyi Layout, Agwangede, Along Nyanya-Kurudu Road, Abuja, Nigeria
Phone: +234 706 929 3222, +234 704 406 6005
Email: info@skydigitalutilities.com
This Privacy Policy has been designed to comply with applicable data protection laws and to ensure transparency about how your data is used.